Quality Assurance on CPR Training...

Hello all;

I am generating this blog post due to a couple of issues that I have found recently on CPR rosters that I have been getting. Please allow me to address these "issues" below:

1. We are selling WAY more books than we are getting roster for classes. That means to me that NOT EVERYONE is faxing us copies of their rosters after they get done with their classes. IT IS A MUST! YOU ARE REQUIRED TO SEND IN A ROSTER FOR EVERY CLASS WITHIN 30 DAYS OF COMPLETING A CPR TRAINING COURSE.

2. On the rosters that we are getting, some of them have just the student name and nothing else. THESE ROSTERS ARE USELESS! Without contact information, I cannot do the required Quality Assurance that ASHI makes us do. We have to contact a % of people on the rosters, and without contact information, I cannot do that. SO PLEASE, at a minimum, get mailing address and phone number, and I prefer an email address to send them an email evaluation.

3. The final issue on rosters, is that you MUST be using the "new" roster form. How do I know if I am using the new rosters, you ask? Easy, if you have a roster that is asking for social security numbers, THAT IS THE OLD ROSTER. The new rosters do not ask for SS# and we have added a line for email addresses. PLUS the new roster has our fax number on the top. So if you need a new the new form, then simply download it from the instructor forum (which is where you got this blog).

If you have any questions about this or other issues, please feel free to contact me at (813) 855-1225 x711.

Have a GREAT day!